Return & Exchange Policy
We want you to love your purchase. If you are not completely satisfied, we offer a 30-day return policy from the date of delivery.
Return Conditions
- Items must be unworn and in original condition with all packaging intact.
- Items must be returned within 30 days of delivery.
- Original receipt or proof of purchase is required.
How to Return
- Contact us at support@luserasshop.com with your order number.
- We will send you a return authorization and shipping instructions.
- Package your items securely with all original packaging.
- Ship to the address provided in the return authorization.
Refund Processing
Refunds are processed within 5-7 business days after we receive your returned items. The refund will be credited to your original payment method.
Exchanges
Need a different size? We offer free exchanges on unworn items within 30 days. Contact us to arrange an exchange.